Privacy Policy

  1. Your privacy is important to us, and we are devoted to safeguarding your personal information. You can learn more about your privacy rights and how we manage your personal data by reading this privacy statement. Before using our Services, please carefully read our privacy statement.
    CONTENTS
    1. What data do we collect about you?
    2 Why do we process your personal information?
    3 How will we inform you about changes in our privacy policy?
    4 Communication and marketing
    5 Who do we share your data with?
    6 Technical and organizational measures and processing security.
    7 Links to third-party websites.
    8 Contact
    In this Privacy Policy:
    Services refers to services as described in the Platform’s Terms of Use. Platform refers to any online property, including websites, mobile apps, mobile sites, and telephones, via which we provide our Services. beginning on August 12, 2022.
    1. What data do we collect about you?
    1.1 Data provided through direct interactions
    Information provided through contact form on the Platform When you fill the contact form as available on our Platform, we may collect the following
    information about you:
    Car / Bike Make (mandatory)
    Car / Bike Model (mandatory)
    Car / Bike Trim (mandatory)
    Car / Bike Year
    Car / Bike mileage
    License plate
    Contact phone (mandatory)
    Contact email (mandatory)
    Contact Name(mandatory)
    Location of preference (mandatory)
    Time of preference (mandatory)
    1.2 Information that we automatically gather when you use our Services The following information about you is automatically collected by us when you use our Platform or interact with our Services:
    Location information
    If you choose to find the closest inspection center, we will automatically gather and handle information about your precise location based on the permissions set on your device. We employ a number of technologies, such as IP address, GPS, Wi-Fi access points, and cell towers, to pinpoint our location. Your location information makes it possible for us to suggest inspection centers nearby and show you inspection centers that are close by.
    Cookies and Similar Technologies
    Cookies let us manage user sessions, remember your language settings, and show you ads that are pertinent to you. Small text files known as “cookies” are downloaded to your device’s hard drive by a web server. The date and time of your visit, your browsing history, your preferences, and your login may all be collected using cookies. You can configure your browser to inform you when websites access or set cookies, or to reject all cookies. Please be aware that some features of our Services/Platform may stop working or become inaccessible if you disable or reject cookies.
    Vehicle Related Information
    We check the status of your car / bike using two websites: I Vahan NR e-services, the Ministry of Road Transport & Highways website, and (ii) State/Central Government websites that provide the status of vehicular challan, penalties, and legal concerns.
    Credit Information
    Effective from August 12, 2022
    We check/obtain your credit information from third party sources.
    Call Recording
    If a representative from our company calls you or if you call us to discuss your car / bike, the call will be recorded for quality control and training purposes.
    2. Why do we process your personal information?
    We will only use your personal information if it is legal for us to do so. We’ll most likely utilize your personal information in the following situations:
    ● Where we must fulfil the terms of the agreement we’re about to, or have already, made with you.
    ● if information is required for the improvement of our Services and the provision of a safe and secure Platform for you.
    ● where we must adhere to a legal or regulatory requirement.
    In some cases, we may also use your consent to process your personal data. If we do this, we will inform you at the time we request your consent of the reason for the processing and the categories of personal data involved. The manner in which we utilise your personal data and the legal justifications for those uses are described below. Where applicable, we have also determined what our really held interests are. due to accessing our Platform and delivering Services through it.
    In order to book a physical inspection appointment and make recommendations to you about our Services that you might find interesting, we need your email address and mobile number.
    We process the aforementioned data in order to adequately carry out our contract with you and because it is in our legitimate interest to engage in marketing activities and provide you with Services that may be of interest to you.
    3. How will we let you know if our privacy statement changes?
    This privacy policy may occasionally be changed by us. When there are updates, we’ll put them here and notify you through email or our Platform. You can deactivate your account by heading to account settings and choosing delete account if you do not like the changes.
    4. Communication and marketing
    Advertising and communication When it comes to our Services/Platform, we will get in touch with you by email, SMS, call, or in-app notice. You might not be able to opt out of receiving these transactional messages since it is necessary for us to do so.
    You may receive marketing communications from us if you:
    have requested such information from us; Effective from August 12, 2022
    ● use our Platform or Services;
    ● provided us with your details when you entered a competition; or
    ● registered for a promotion.
    5. Who do we share your data with?
    For the reasons outlined in section 4 above, we could be required to disclose your personal information to the parties listed below. Corporate affiliates – We may share your information with other VAAHAN SHOP group companies that assist us in running our business, such as those that improve our products, provide customer service, or implement fraud detection systems.
    Third Party Service Providers: In order to deliver some of our Services, we enlist the aid of third party service providers. We investigate our third-party service providers and demand that they uphold the security of your personal information and handle it legally. We only permit them to process your personal data for the purposes listed in this paragraph and in line with our instructions. We do not authorize them to use your personal data for their own objectives. Advertising and analytics service providers: We occasionally share your non-identifiable information with analytics service providers who assist us in analyzing how users interact with our Platform/Service in order to improve our Services. We provide them with your information in an anonymous format so they can track and report the success of the campaign delivery to our commercial partners as well as conduct internal business analysis. Law enforcement officials, administrators, and others: In order to comply with any legal or regulatory requirements, we may disclose your personal information to law enforcement officials, regulators, governmental or public entities, and other pertinent third parties. We might decide to sell, transfer, or combine certain of our assets or our business. As an alternative, we can try to buy or combine with other companies. In the event that our company changes hands, the new owners may continue to use your personal information in the manner described in this privacy statement.
    6. Technical and organizational measures and processing security
    We have put in place the technological and organizational safeguards that are appropriate and required to protect your personal data, and we save all the information we receive about you on secure servers. In order to: (a) help secure your data against accidental or unlawful loss, access, or disclosure; (b) identify reasonably foreseeable risks to the security of the VAAHAN SHOP network; and (c) minimize security risks, including through risk assessment and routine testing. VAAHAN SHOP continuously assesses the security of its network and the effectiveness of its internal information security programmed. Additionally, we make sure that SSL technology is used to encrypt all payment data. The transmission of data over the Internet or other open networks is never totally secure, therefore despite the security measures we have put in place for your data, there is always a chance that unauthorized parties could obtain your personal information. beginning on August 12, 2022.
    7. Links to third-party websites
    Our platform can include links to other websites or mobile applications. Please be aware that each of these links has its own privacy statement if you choose to click on one of them. We have no control over these websites or apps, and we are not liable for their privacy practices. We advise you to read the privacy policies for any website you visit after leaving our Platform.
    8 Contact
    Please get in touch with our privacy office at +91 – 9592741353 for any additional information or to exercise your rights, or through the “Any Questions” section of our platform.